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Sean Willard's Experience:
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Business Development Executive-Data Center/Data Recovery at Iron Mountain Data Management
October 2014 - Present | Chicago, IL.Data is the lifeblood of every business in todays society. See why over 94% of Fortune 1000 companies choose Iron Mountain. It’s what you rely on to operate your business, enable internal strategies, enter into new markets and support your organization’s compliance needs. But as data growth continues at an unprecedented pace, the systems and software you rely on to manage, store and protect this mission-critical information have grown increasingly complex. Without your data your business would be in turmoil. Do what you can to make sure it’s secure, yet available when you need it most. Data Management Services give you the peace of mind that your data is at your fingertips and still protected. Learn about the suite of data management services offered to cater to your data needs… • Server & PC Backup • Offsite Tape Vaulting • Disaster Recovery • Data Archival • Data Centers • Asset & Media Destruction
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Chief Executive Officer- Telecom, Management at Fortele Communications
April 2014 - October 2014 | Greater Chicago, IL.Today's business applications require a true solution provider, but you need more than just a network. And there is no one telecommunications company that can truly service all of your needs. Fortele Communications provides a comprehensive suite of telecommunications services. Our carrier selection of global voice, data, equipment, and IP/Cloud networks are the foundation of our extensive portfolio of products and services. These assets, combined with our commitment to customer service, performance and value are the pillars of structure that we tailor our solutions to meet or exceed the challenges of business that you may face today or going forward. Top Performer selling Global Internet Solutions, Converged IP Data and Voice Services, Cloud Computing, SaaS, Enterprise Mobility, VPN, MPLS, Wireless/Mobile Data, ERP, CRM, Network Security Software, Web Design, E-Commerce, CDN, Web Hosting/Co-location/Data Center, and Enhanced Managed Services to C-Level decision makers at large Enterprise and Carrier/Wholesale accounts utilizing an Advanced, Consultative selling style, my Extensive Sales Experience, and Polished Closing Skills. Solution Specialties: Managed Services, Network Monitoring & Support, Maintenance & Support Services, Cisco SMARTnet, Supplemental Staffing, Managed Wireless Connectivity, Cloud Based Solutions(Public, Private, Hybrid), Unified Communications, Unified Contact Center, Indoor/Outdoor Wireless, Tele/Video/Web Conferencing, Digital Media Systems, Physical Security, Virtualization - Network/Desktop, Backup/Recovery/Archiving, Data Management, Network & Security Assessment, Network, Email, & Web Security, Data Center Design, SIP Trunking, Data Center Connectivity, Cloud Computing, IP-VPN, MPLS, EVPL, VPRN, VPLS, PRI, SIP, Managed Services, DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 DS-3 & 1-40GIG) Contact Centers, Converged Business Networks, Content and Video Delivery.
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Principal Owner at Godfather's Network
April 2009 - April 2014Our focus is creating a forum that uses a "family" philosophy. A "pay it forward" methodology has created a great energy that is helping people build the perfect solution. We started as a group called the "Godfather's Network" and had many family members that are experts in what they do. As an executive leader in the field of telecommunications and network services, I have worked hard over many years to develop a personal brand of being knowledgeable, customer centric, and a trusted partner for my customers and peers. My work passions include teaching and helping customers through the implementation of various network services and technology solutions. As a consultant, I strive to listen to my customers' goals and deeply understand their business operations to help them design, implement and maintain world class network services. I ask relevant questions and often educate them about new trends happening in their respective industries so they can adapt to change quickly. As a sales leader, my activities are solely focused on creating an exceptional customer experience. Helping my customers, company, and vendors meet their goals is very rewarding to me. I work closely with my support teams to ensure positive results for customers and to avoid the delivery challenges that are common in my industry. Coaching team members and leading up new initiatives so that our entire team can be successful is always a goal of mine. A quote that has stuck with me for a long time... "Life is not about getting and having, it's about giving and being." For every 5 people that have helped you get where you are today... Find 10 to return the favor!
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Sr. Sales Executive - Sales at Sentinel Technologies
September 2013 - March 2014For more than 25 years, Sentinel Technologies has been recognized as a premier business technology services provider dedicated to delivering the highest quality customer service and support. Even as our services have spanned generations of technology, Sentinel has stayed at the forefront of IT developments and maintained a singular focus on providing practical and innovative solutions. With single-source accountability, Sentinel processes and teams can efficiently address a range of IT needs - from end-to-end solutions to targeted applications. Our proven success has allowed us to expand from our original charter of providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the U.S. With five independently managed offices in Chicago, IL, Milwaukee, WI, Phoenix, AZ, Ann Arbor, MI and Springfield, IL, we service our customers both nationally and internationally. By aligning with many of today's global technology leaders including Cisco, Microsoft, EMC, and VMware.
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District Sales Manager - Telecom, Management at First Communications
September 2012 - August 2013Founded in 1998, First Communications Inc. is a leading regional competitive communications provider offering networking solution services (MPLS, EVPL, VPRN, VPLS) as well as voice and data services across the Midwest and Mid-Atlantic United States. Through numerous acquisitions and strong organic growth, the First Communications network has grown to handle the requirements of today's tailored solutions, however we have not lost that customer service experience with our customers that made us whom we are today. Solution Specialties: SIP Trunking, Data Center Connectivity, Cloud Computing, IP-VPN, MPLS, EVPL, VPRN, VPLS, PRI, SIP, Managed Services, DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 DS-3 & 1-40GIG) Contact Centers, Converged Business Networks, Content and Video Delivery. Tasked or achieved: *Oversee and direct regional sales of technology solutions, including wide area data networking, disaster recovery/business continuity, managed services, telecom services (local, LD and Internet) products and services for medium-to-large size businesses. *Pioneered created, customized and ran the CRM solution that was later adopted by the company. *Created and Ran formal training sessions within both technical solution training/solution selling skills.
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Account Director I - Telecom Sales at Level 3 Communications
June 2011 - August 2012Business demands it. Level 3 delivers it. Today's business applications require more bandwidth, but you need more than just a network. Level 3 provides a comprehensive suite of telecommunications services. Our global voice, Data transport, Cloud Solutions and IP networks are the foundation of an extensive portfolio of products and services for voice, data and video. These assets, combined with our commitment to customer service, performance and value help you meet the challenges of business today. Solution Specialties: SIP Trunking, Data Center Connectivity, Cloud Computing, IP-VPN, MPLS, PRI, SIP, Managed Services, DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 DS-3 & 1-40GIG) Contact Centers, Converged Business Networks, Content and Video Delivery
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Senior Sales Manager - Telecom, Management at XO Communications
April 2009 - June 2011XO Communications provides leading Voice over Internet Protocol (VoIP), Data & Internet, Network Transport, Managed Services, Hosting Services and Fixed Wireless Access to business, enterprise, and government customers nationwide. Currently managing a mid-market voice and data solutions team. Charged with continuing to grow and build this team with experienced telecom sales consultants. Responsible for coaching and developing sales consultants by identifying their needs and tailoring to those specific needs. Maintaining a high set of standards and achieving goals as a team to surpass the quota set upon the team. Solution Specialties: SIP Trunking, Data Center Connectivity, Cloud Computing, IP-VPN, MPLS, FLEX, SIP, Managed Services, DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 DS-3 & 1-40GIG) ***Top Selling Sales Manager, June 2009 ***XO Super Seller Award, July 2009 ***Top Selling Sales Manager, August 2009
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Sales Manager - Telecom, Management at BullsEye Telecom
July 2008 - April 2009BullsEye is a leading provider of business-class VoIP/analog telephone and data services. Charged with initiating and cultivating a new Sales team in the Chicago region in order to penetrate business nation-wide. In addition to management duties for this team, also responsible for all Sales operations within this location including developing all forms and processes to track reps performance. Research and prepare competitive analysis for the region in order to determine pricing objectives. Designed and implemented LAN and WAN infrastructure within the location. Solution Specialties: MPLS, VoIP, SIP, PRI, Voice and Data Solutions, IP-SEC Tunneling, Frame Relay, or VPN. Also solution selling packaged data solutions for DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 & DS-0), Internet Services, DSL, and POTS Line Consolidation. *** Awarded MVP November 2008 for most new business generated. This was accomplished with a new team in a new location. *** Hired, trained and managed entire team for start-up location. *** Created formal sales training to develop skills using 7 Steps. *** Developed CRM tool to track funnel and sales, which resulted in an increase in rep activity.
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Chief Operating Officer - Director of Sales - Telecom, Management at CANDID Business Solutions
June 2007 - July 2008CANDID is a Value Added Reseller for high-end business telecommunication voice and data products. Primarily responsible for setting all business/sales practices in place for the organization. Integral in forging solid partnerships with suppliers, as well as, agent relationships. Formed, trained and managed the entire sales force, while personally taking on new business initiatives to grow the company. Solution Specialties: MPLS, VoIP, SIP, PRI, Voice and Data Solutions, IP-SEC Tunneling, Frame Relay, or VPN. Also solution selling packaged data solutions for DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 DS-3 & 1-40GIG), Internet Services, DSL. *** Increased revenue 170% in 2007 from previous year through growing the sales team and fostering the skills of current reps. *** Increased revenue 130% YTD in 2008 from previous year through continued training and development of reps, as well as, constant review of sales expectations. *** Created procedures to minimize activities in Sales processes. *** Developed solutions to generate inbound leads. *** Used "out of the box" philosophies to create positive thinking and loyalties within the reps. *** Numerous Customer Service awards and accolades.
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Major Accounts Manager - Telecom, Sales at Cybera
April 2006 - June 2007Selling and designing Managed Network Solutions over a private IP network. Coordinating solutions through application and providers to reach the common goal of customer satisfaction, utlizing technologies such as ADSL, SDSL, IDSL, Frame Relay, IMA, DS3, Metro Ethernet. Providing a wider range of applications, such as secure Internet access, advanced routing, and data prioritization. Target focus is multi-location companies with ten or more sites currently running Frame Relay, Dial Up Access, or VPN. Solution Specialties: MPLS, IP-SEC Tunneling, Frame Relay, or VPN. Also solution selling packaged data solutions for DIA/MIS T-1, Bonded T-1, Digital Private Line (DS-1 & DS-0), Internet Services, DSL.
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Emerging Data Group Sales Manager - Telecom, Management at AT&T
January 2005 - April 2006Manager of the team of 15 consultants. Coached and Developed by finding the needs of each consultant and tailoring to that need. Maintained a high set of standards and achieved quota as a minimum not a goal. Also trained Sales Consultants at the Pewaukee Call Center on SBC/Ameritech DSL and Web-hosting products. Solution Specialties: MPLS, IP-SEC Tunneling, Frame Relay, Dial Up Access, or VPN. Also solution selling packaged data/phone solutions for DIA/MIS T-1, Bonded T-1, PRI, ISDN, Digital Private Line (DS-1 & DS-0), Internet Services, DSL, Web-Hosting, Winback and standard POTS lines. *** Led an existing team from 38% of goal to over 110% in a 60 day period. *** Conducted training on SBC PHONE LINES & LONG DISTANCE for TEAMDATA. *** Conducted training on DIA & WINBACK for TEAMDATA/EDG and SAM MGR's. *** Elite Team Member, selected for exceeding sales and demonstrated leadership on a managment level. *** Ovations Awards for Customer Service.
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TEAMDATA Sales Consultant - Telecom, Sales at SBC
April 2000 - January 2005Providing a wider range of applications, such as secure Internet access, advanced routing, and data prioritization. Target focus is multi-location companies with ten or more sites currently using specialties handled by our group. We have been running, organizing, implementing and tracking of all new services during and following the sale. Also trained Sales Consultants at the Pewaukee Call Center on SBC/Ameritech DSL and Web-hosting products. Solution Specialties: Frame Relay, Dial Up Access, or VPN. Also solution selling packaged data/phone solutions for DIA/MIS T-1, PRI, ISDN, Digital Private Line (DS-1 & DS-0), Internet Services, DSL, Web-Hosting, Winback and standard POTS lines. Accomplishments achieved in this position include: *Mentored for Management under TEAMDATA Manager. *President Club Winner for 2004 *Over 100% of quota for 2003 & 2004 *Ovations Awards for Customer Service *Appointed Manager on the floor and covered for TEAMDATA Manager. *Conducted training on SBC PHONE LINES, LONG DISTANCE, DIA & WINBACK for TEAMDATA and SAM MGR's
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Global Conferencing Account Manager - Telecom, Sales at MCI Corporation
December 1998 - April 2000Focused on account management by proactively calling into account base and driving team revenue. Facilitated customer requests, contractual amendments and software/bridging training needs. Also coordinated and customized large audio and net conferences for account base. Solution Specialties: Global Audio/Video Conferencing, PRI, Long Distance Accomplishments in this position included: ***130% YTD Plan ***President Club Winner 1999(Key West)